Employment Type: Full-time, Salary
Reports To: Quality Manager
Job Summary
The Quality Assurance Program Lead is responsible for supporting the implementation, maintenance, assessment, effectiveness, and continuous improvement of the Geiger Brothers Quality Assurance Program (QAP). This position plays a key role in ensuring compliance with ASME NQA-1, customer requirements, contractual obligations, regulatory commitments, and company policies.
The Quality Assurance Program Lead coordinates quality program activities including audits, assessments, corrective action programs, supplier qualification and oversight, quality records management, personnel qualification support, procedure development, program effectiveness evaluations, and quality performance monitoring. The position works closely with Quality Management, Engineering, Procurement, Manufacturing, Construction, and Project teams to promote a strong quality culture and support successful execution of NQA-1 Quality Level 1 (QL-1) manufacturing, construction, and project activities.
The Quality Assurance Program Lead serves as a key steward of the company’s Quality Assurance Program and helps ensure quality requirements are effectively implemented throughout engineering, procurement, manufacturing, fabrication, construction, inspection, testing, commissioning, and operational activities.
Key Responsibilities
Quality Assurance Program Administration
- Support implementation, maintenance, assessment, and continuous improvement of the Geiger Brothers Quality Assurance Program and associated quality management processes.
- Support implementation and maintenance of the Geiger Brothers ASME NQA-1 Quality Assurance Program and associated implementing procedures.
- Assist with interpretation and application of NQA-1 requirements across engineering, procurement, manufacturing, construction, inspection, testing, commissioning, and operational activities.
- Support implementation of graded quality requirements based on risk, safety significance, regulatory commitments, and customer requirements.
- Assist with the development, revision, review, issuance, and control of quality procedures, manuals, forms, implementing documents, and associated program documentation.
- Support preparation and maintenance of Quality Assurance Program descriptions, manuals, procedures, program commitments, and implementing processes.
- Assist with management reviews and quality program evaluations to assess overall program effectiveness.
- Promote a strong quality culture emphasizing procedural compliance, conservative decision-making, questioning attitude, individual accountability, and continuous improvement.
Audits, Assessments & Program Effectiveness
- Coordinate, participate in, and support internal, customer, supplier, regulatory, and third-party audits, assessments, surveillances, and inspections.
- Support independent assessments and management assessments.
- Track audit findings, observations, corrective actions, and improvement initiatives.
- Monitor corrective action activities to ensure timely implementation and effective resolution.
- Support administration of the Corrective Action Program (CAP), including issue identification, significance determination, trending, root cause analysis, extent-of-condition evaluations, corrective action development, and effectiveness reviews.
- Monitor quality performance indicators and program metrics to evaluate Quality Assurance Program effectiveness.
- Identify adverse quality trends and recommend corrective or preventive measures.
- Assist with preparation of quality performance reports, management review presentations, assessment reports, and program effectiveness evaluations.
Supplier Quality Oversight
- Support supplier qualification, evaluation, oversight, performance monitoring, and maintenance of approved supplier records.
- Participate in supplier audits, supplier assessments, source surveillance activities, and supplier performance evaluations.
- Assist with reviews of supplier Quality Assurance Programs to verify compliance with contractual, customer, and NQA-1 requirements.
- Support procurement quality activities, including supplier evaluations, source verification, receipt inspection requirements, and supplier surveillance programs.
- Assist in evaluation of supplier nonconformances, corrective actions, performance trends, and supplier quality concerns.
- Support maintenance of Approved Supplier Lists and supplier qualification records.
Quality Records & Documentation
- Monitor quality records to ensure accuracy, completeness, traceability, retention, and retrievability requirements are maintained.
- Ensure quality records provide objective evidence of compliance with applicable quality, contractual, and regulatory requirements.
- Support NQA-1 quality record traceability requirements associated with manufacturing, fabrication, construction, inspection, testing, and commissioning activities.
- Coordinate with Records Management and Document Control personnel to ensure quality records are properly maintained and archived.
- Review quality-related project documentation for compliance with applicable requirements.
- Assist with development and maintenance of quality plans, quality procedures, audit reports, corrective action documentation, and assessment records.
Manufacturing & Construction Quality Support
- Support implementation of quality assurance requirements within manufacturing, fabrication, construction, inspection, testing, and commissioning organizations.
- Assist project personnel in applying quality requirements to work planning, work execution, inspections, material traceability, and quality documentation activities.
- Support verification that NQA-1 quality requirements are appropriately incorporated into procedures, work instructions, travelers, procurement documents, inspection plans, and quality records.
- Assist with verification of manufacturing and construction readiness from a quality assurance perspective.
- Support quality oversight activities associated with NQA-1 Quality Level 1 components, assemblies, structures, systems, and services.
Training & Personnel Qualification Support
- Support development, coordination, and documentation of quality-related training and personnel qualification activities.
- Support quality assurance indoctrination and recurring quality awareness training programs.
- Assist with maintenance of personnel qualification, auditor qualification, supplier qualification, and training records.
- Support auditor qualification programs and maintenance of auditor certification records.
- Promote employee awareness and understanding of quality requirements and Quality Assurance Program expectations.
- Assist with implementation of quality culture initiatives and continuous improvement programs.
Quality Analytics & Continuous Improvement
- Collect, analyze, and report quality performance metrics and trends.
- Develop reports and presentations supporting Quality Management reviews.
- Identify opportunities for process improvement and quality program enhancement.
- Participate in investigations, root cause analyses, nonconformance evaluations, and corrective action development.
- Support implementation of customer-specific quality requirements and project quality plans.
- Assist with preparation and maintenance of assessment reports, management reviews, quality performance reports, and quality program records.
- Support continuous improvement initiatives designed to strengthen program effectiveness and organizational performance.
- Promote compliance with company procedures, industry standards, customer requirements, and regulatory obligations.
- Provide guidance and support to personnel regarding quality requirements, processes, and expectations.
- Perform other duties as assigned.
Supervisory Responsibilities
- May provide technical guidance and mentoring to quality inspectors, auditors, document control personnel, records management personnel, and project support staff.
- May lead audit teams, supplier assessments, corrective action reviews, and quality improvement initiatives.
- May coordinate cross-functional quality program improvement efforts.
- Direct supervisory responsibility is not required unless specifically assigned.
Required Qualifications / Experience
Education
- Associate’s Degree or Bachelor’s Degree in Engineering, Quality, Construction Management, Industrial Technology, Business, or a related field; or an equivalent combination of education and experience.
Experience
- Minimum five (5) years of progressively responsible experience supporting quality assurance programs, quality management systems, quality control, manufacturing, fabrication, construction, engineering, maintenance, or other regulated industries.
- Experience supporting audits, corrective action programs, document control, quality records management, supplier quality programs, or procedural compliance activities.
- Working knowledge of quality systems, auditing, corrective actions, document control, quality records, and process improvement methodologies.
- Familiarity with quality assurance principles and regulatory compliance requirements.
- Proficiency with Microsoft Office applications and electronic document management systems.
- Strong written and verbal communication skills.
- Strong organizational, analytical, and problem-solving abilities.
Preferred Qualifications
- Experience supporting implementation or maintenance of an ASME NQA-1 Quality Assurance Program.
- Experience with ASME NQA-1 Part I and Part II requirements.
- Experience supporting DOE, NRC, commercial nuclear, DOD, aerospace, defense, or other highly regulated industry programs.
- Internal Auditor or Lead Auditor training.
- Experience with supplier qualification, assessment, surveillance, and oversight programs.
- Experience supporting both manufacturing and construction operations.
- Experience supporting Quality Level 1 (QL-1) manufacturing, fabrication, construction, procurement, or inspection activities.
- Familiarity with ASME Codes and Standards.
- Experience developing, revising, and maintaining quality procedures and program documentation.
- Experience supporting customer, regulatory, and third-party audits and assessments.
- Experience with nonconformance reporting, corrective action management, root cause analysis, and quality trending.
- Experience supporting management assessments, independent assessments, and quality program effectiveness reviews.
- Demonstrated understanding of quality culture principles and quality assurance program implementation.
- ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), NQA-1 Lead Auditor qualification, or equivalent certification preferred.
Knowledge, Skills, Abilities
- Procurement Leadership
- Commercial Negotiation
- Contract Administration
- Supplier Relationship Management
- Strategic Sourcing
- Risk Management
- Financial Acumen
- Team Development
- Communication & Collaboration
- Project Planning
- Problem Solving
- Continuous Improvement
Physical Requirements
- Ability to sit, stand, walk, bend, kneel, climb stairs, and use a computer for extended periods.
- Ability to perform work in office, manufacturing, fabrication, warehouse, construction, and customer environments.
- Ability to walk uneven surfaces and access active job sites, fabrication facilities, and industrial work areas.
- Ability to utilize required personal protective equipment (PPE) when performing work in operational areas.
Working Conditions
Work is performed primarily in an office environment but may also include manufacturing facilities, fabrication shops, warehouses, industrial facilities, construction sites, testing facilities, commissioning areas, and customer locations.
The position may support supplier audits, manufacturing surveillance activities, construction assessments, readiness reviews, and field quality assurance activities. The role may be exposed to varying weather conditions, noise levels, moving machinery, and other industrial hazards when supporting operational and project activities. Appropriate personal protective equipment (PPE) may be required.
Benefits of Employment
- Paid Time Off
- 401k match program
- Healthcare Insurance
- Enrollment into Employee Stock Ownership Program after 1 year of employment
Why Join Us
At Geiger Brothers, you’re not just an employee — you’re an owner. As an employee-owned company with over 100 years of self-performing experience, we’ve built a culture where your hard work directly builds your future, not just ours.
We’re a fast-growing, best-in-class construction partner trusted to deliver integrated solutions across construction, service, fabrication, and engineering. That means our people get to work on projects of real scale and complexity — from nuclear facilities to hospitals to power plants — without being boxed into one narrow specialty. If you want to grow your skills across diverse markets like Nuclear, Education, Infrastructure, Manufacturing, Healthcare, Power, Commercial, and Maintenance, you’ll find no shortage of opportunity here.
Join a team of hard workers building our future supported by a company with a century of craftsmanship behind it.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Drug-Free Workplace
Geiger Brothers is a drug free workplace. Our employees are subject to pre-employment, random, and post-accident drug screenings.